SHIPPING How long will my order take?
Processing time:Order Verification,quality check and packaging.All orders are sent to the manufacturers for dispatch within 24 hours after the order is placed.
The manufacturer and courier company process the orders,which takes an additional 1-2 days.
Shipping time:This refers to the time it takes for items to be shipped from our warehouse to the destination.US orders which usually take between 7 and 10 business days to arrive at their destination, In special cases it will take longer. Besides,DHL,FeDex etc are also available.
FREIGHT How much does the shipping cost?
Worldwide Free Shipping (Ordinary Delivery)
Hope all customers will not hesitate due to shipping costs and will not be disappointed by shipping time !
Details are as belowed:
---We offer free shipping to worldwide about standard mode of shipping
---Fast Express charges $29.9 when your order is under $500
---Fast Express is free worldwide when your order is over $500PAYMENT What payment terms you can accepet?
We can accept Paypal and Credit card.(Paypal/Visa/Master/Maestro/Diners Club/Discover)
My payment was declined,why?
If your credit is declined there may be a few reasons:the card no funds available,you entered the wrong CSV security code,the card is expired,you entered the wrong billing information,the card does not allow internet purchases(card not present purchases)etc.In any event by calling your issuing bank call tell you why the card is declining.
Or send an email to contact us -- email@example.com
Solutions:Try a different credit card or try using PayPal as your checkout method.
RETURNS How do i returm a product?
Once you have alerted us you wish to make a return through an email contact.We will start the simple return process with you via email.
WARRANTY warranty and return policy information
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com